Thank you for choosing to stay at our vacation home rental. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a reservation, or use our vacation home rental services. Please take a moment to review this policy to understand how we handle your information.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
1. Information We Collect:
We may collect the following types of personal information from you:
a) Personal Identifiable Information (PII): such as your name, address, email address, phone number, and payment details when you make a reservation.
b) Communication Data: including any communication that you send to us, such as emails or messages through our website.
c) Booking and Stay Information: details about your reservations, including dates, duration, and number of guests.
d) Website Usage Data: information about how you use our website, such as your browsing activity and IP address.
2. How We Use Your Information:
a) Reservation Processing: We use your personal information to process and manage your reservations, including sending confirmations, updates, and important information about your stay.
b) Customer Service: To provide excellent customer service and support, we may use your information to respond to your inquiries, requests, or complaints.
c) Improvement of Services: We use the data to improve our services, website, and user experience.
d) Marketing Communication: With your consent, we may send you marketing and promotional materials related to our vacation home rental. You can opt-out of these communications at any time.
e) Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. How We Protect Your Information:
We take reasonable and appropriate measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information:
a) Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our vacation home rental, processing reservations, or conducting business activities on our behalf.
b) Legal Requirements: We may share your data if required by law or in response to a valid legal request.
c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
5. Your Choices and Rights:
a) Opt-Out: You have the right to opt-out of receiving marketing communications from us.
b) Access and Update: You can access and update your personal information by contacting us directly.
c) Data Deletion: You may request the deletion of your personal information from our systems, subject to any legal retention obligations.
6. Children’s Privacy:
Our vacation home rental is not intended for children under the age of 18. We do not knowingly collect or store information from individuals under 18 years of age. If you believe we have inadvertently collected data from a minor, please contact us to have it removed.
7. Changes to the Privacy Policy:
We reserve the right to update and modify this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please check this page periodically for updates.
8. Contact Us:
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at +971 50 221 7276 or send us mail at [email protected].
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.