FAQ
Enter your destination, travel dates, and the number of guests on our homepage. You can browse through the available listings that match your criteria.
Amenities vary depending on the property, but common features include fully equipped kitchens, Wi-Fi, parking, and often outdoor spaces like patios or decks. Some properties may offer additional amenities such as hot tubs, swimming pools, gym centre or access to recreational facilities. You can find specific details listed on each property’s page.
Pet policies vary by property. Some properties are pet-friendly but require additional fees, while others are not allowed. You can check the property’s description to learn more about the property’s pet policies.
- Please choose a property that matches your requirements, then select your stay dates and number ofguests
- You can fill in the contact form and a dedicated Customer Support will assist you in minutes. Pleaseshare the details of your requirements as well.
- Customer Support will assist you from Inquiry to Booking Procedure.
- Once your reservation is confirmed, a booking confirmation (indicating the property you will be staying, stay dates, inclusions, terms and conditions etc) will be sent through your email
Cancellation policies vary depending on the property. Cancellation policy will be confirmed by your assigned Customer Support. Be sure to review the cancellation policy carefully before booking.
We do not directly offer travel insurance, but we highly recommend purchasing travel insurance to protect your trip investment. Many third-party providers offer travel insurance policies that may cover trip cancellations, interruptions, medical emergencies, and other unforeseen circumstances. Be sure to explore your options and choose a policy that suits your needs.
This request is subject to availability and rate change. Contact our customer support team immediately for assistance.
Please contact the property reception or designated contact person immediately. They’ll be able to assist and address your concern. You can also reach out to our Customer Support team for any assistance you may need.
Discounts or special offers vary depending on the time of inquiry and the availability of promotion.
To confirm the eligibility of any promotion, please reach out to your dedicated Customer Support.
- You can contact our Customer Support at (+971) 50 289 8259 via Whatsapp
- You can also simply chat with us thru our Website
- Or email us at [email protected]
- Please note that extensions are subject to availability. Your booking is guaranteed only on your confirmed booking stay dates.
- We suggest clients to book in advance. The availability rates structure of the properties are depending on seasonality and occupancy.
- It is advisable to reach out with us 10 days prior your due out.
Rates are subject to change that is depending on different factors such as seasonality etc.
To know the updated rates, please reach out to our Customer Service Support.
Full amount is required for yearly stays. Since this is a contracted booking in nature, early termination is non-refundable and there is a penalty of paying the entire remaining amount.
UAE local bank cheques and Emirates ID must be present.
All our apartments are fully-furnished and ready to move in with no hassle. In the event you wish to bring any furniture, kindly reconfirm with our Area Experts as this option may vary property to property.
Yes. We can send the Invoice or Sales receipt through email or physical form. Please
provide the following information: Company Name, Office Address, Telephone Number , Vat
Registration Number.